Thank you for reaching out!
To help us resolve your support request efficiently, please provide detailed information about your issue by filling out the form. Including accurate details, along with screenshots or videos if available, will allow us to address your concerns more effectively.
Our support team is available Monday to Friday from 9:30 AM to 5:00 PM. Requests submitted after 5:00 PM will be considered received on the next business day.
Please make sure to select the right support channel
Team Support Form
At CAMA Support Department, we prioritize providing efficient and reliable support to ensure your needs are addressed promptly and effectively. Our response times are categorized based on the urgency and type of support request:
- Urgent: Critical issues are addressed within 45 minutes to minimize downtime and resolve immediate concerns swiftly.
- High Priority
: Non-urgent but essential requests will be addressed within 3 Hours, ensuring thorough and accurate solutions. - Medium Priority: For important matters requiring attention, our team responds within 1 Business Day to ensure a timely resolution.
- Feature Request : Suggestions and requests for new features are handled with care but do not have a specified time frame. These are assessed and implemented based on feasibility, demand, and development schedules.